The issue of quality
is central to the operations of educational institutions
at all levels today. B&B is under the jurisdiction
of the University Council of Jamaica, the public
regulatory body that is charged with assessing and
approving tertiary institutions who wish to operate
in Jamaica. The UCJ monitors issues of quality in
institutions and courses, and grants accreditation
certificates for a specified period based on their
findings.
Within B&B, quality
is the direct responsibility of an Academic Manager
who is charged with setting, monitoring and reporting
on standards related to course content and delivery.
These standards cover issues such as contact hours,
qualifications and experience of lecturers, reference
material, tuition methods and student support services.
Assessment against these standards is done once
per year, or more often as the needs dictate. Feedback
on quality is also measured by the administration
of a student satisfaction questionnaire at least
twice per year to students. The responses obtained
are analyzed and reported on, with changes effected
as a direct result of the feedback received.
The various institutions
with whom we maintain links also carry out Quality
Assurance examinations on the delivery of their
programmes.